Life on the line: 911 breakdowns at LAFD

    LAFD memo describing dispatch database

    This LAFD memo de­scribes how the de­part­ment’s dis­patch­ing data­base should be ap­proached by ana­lysts. It shows staff mem­bers strug­gling to ex­plain the de­part­ment’s own pro­ced­ures.

    “We need to come up with a list­ing of what to ex­clude!!!” the memo reads, in a sec­tion ded­ic­ated to spelling out which re­cords to re­move when ana­lyz­ing dis­patch data.

    — Ben Welsh
    Published: July 17, 2012
    Sources: Los Angeles Fire Department
    Credits: Ben Welsh
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